Policies and Disclaimers

At Mentorly, our mission is to empower entrepreneurs with immediate, AI-driven business mentoring, accelerating their path to success by providing personalized, expert advice. We strive to enhance the entrepreneurial journey, making strategic business guidance accessible and effective, fostering growth and innovation across the globe.

our values

Integrity and Transparency

We believe in honest, open communication with our users, ensuring that every interaction is built on trust and ethical principles.

Innovation and Adaptability

We are committed to continuously advancing our AI technology and services, adapting to the changing needs of entrepreneurs and the dynamic business landscape.

Accessibility and Inclusivity

Our goal is to make expert business mentoring available to every entrepreneur, regardless of their location or stage of business, fostering a diverse community of innovators.

Impact and Effectiveness

We measure our success by the success of our users. Our focus is on delivering actionable, effective advice that drives real results and helps businesses grow and thrive.

Welcome to Mentorly!

1. Agreement to Terms By using Mentorly’s services, which include any associated applications and websites (collectively, “Services”), you agree to these Terms of Use, forming a legal agreement between you and Mentorly, L.L.C., based in Queensland, Australia. This agreement also includes adherence to our Privacy Policy.

2. Services Overview Mentorly leverages the rapid advancement of artificial intelligence to deliver timely and effective business mentoring, helping to ensure the success of diverse business ventures through AI-driven insights.

3. User Eligibility and Account Registration

3.1 Minimum Age Requirement: You must be at least 13 years old, or the minimum age required in your country, to use our Services. Users under 18 require parental or legal guardian consent.
3.2 Account Registration: You must provide accurate information when registering an account. You are responsible for maintaining the security of your account and for all activities that occur under it.

4. Usage Guidelines

4.1 Permissible Use: You are granted access to our Services provided you comply with these Terms and any other relevant guidelines or policies.
4.2 Prohibited Actions: You may not engage in illegal, harmful, or abusive activities, or infringe upon the rights of others. Unauthorized resale, redistribution of services, or reverse engineering of our software is strictly prohibited.

5. Content Ownership and Use

5.1 Your Content: You retain ownership over the input you provide and the outputs you receive from our Services.
5.2 Use of Your Content: We use your content to enhance service delivery and improve AI accuracy. You may opt out of allowing us to use your content for model training.

6. Third-Party Services Our Services may include or offer third-party content, governed by their own terms. We are not responsible for these third-party services.

7. Feedback Your feedback is valuable, and we may use it to improve our Services without any obligation to compensate you.

8. Security Commitment We employ advanced technologies to protect and secure your data, continuously working to enhance the safety and reliability of our Services.

9. Changes and Updates We may update these Terms or our Services to reflect technological, legal, or procedural changes. Significant changes will be communicated to you in advance.

10. Dispute Resolution

10.1 Arbitration Agreement: Disputes will be resolved through binding arbitration. You can opt out of arbitration within 30 days of these Terms taking effect.
10.2 Class Action Waiver: You agree to resolve disputes individually, and not as part of any class or representative action.

11. General Provisions

11.1 Severability: If any part of these Terms is deemed invalid or unenforceable, the remainder will remain effective.
11.2 Jurisdiction: These Terms are governed by the laws of Queensland, Australia.
12. Data Protection and Privacy Mentorly prioritizes the protection of your privacy and security of your data. Our comprehensive Privacy Policy details our data handling practices and explains how we collect, use, store, and protect your personal information. We encourage you to review it thoroughly to understand our commitments and your rights regarding your information.
13. Intellectual Property Rights Mentorly and its licensors hold all rights, title, and interest in the Services, including all associated intellectual property. These rights are safeguarded by Australian and international copyright and intellectual property laws. Your use of the Services does not transfer any of these rights to you, and all rights not explicitly granted are reserved by Mentorly.
14. Usage by Minors Mentorly services are designed for a general audience and are not intended to attract children under the age of 13. We do not knowingly collect personal information from children under this age without appropriate parental consent. If you believe we have inadvertently collected such information, please contact us so we can take necessary actions.
15. Service Availability Mentorly aims to ensure that the Services are always accessible; however, maintenance, technical issues, or unforeseen circumstances may lead to temporary disruptions. Whenever possible, we will provide advance notice of downtime and work diligently to restore services promptly.
16. Governing Language These Terms are originally written in English. Any translated versions are provided for convenience only. In the event of discrepancies between translations, the English version will prevail and govern your relationship with Mentorly.
17. Feedback and Suggestions Your feedback is welcomed and encouraged. You can submit suggestions and feedback to feedback@mentorly.com. Such submissions will not be considered confidential, and Mentorly is free to use them without obligation to you.
18. Entire Agreement These Terms, including any legal notices and disclaimers contained on this website, constitute the entire agreement between Mentorly and you in relation to your use of the Services. They replace all prior agreements and understandings regarding the same.
19. Acknowledgement By using our Services, you acknowledge that you have read and agree to be bound by these Terms. You are advised to keep a copy of these Terms for your records.
20. Contact Us For any questions or concerns regarding these Terms or the Services, please contact us at support@mentorly.com. Our dedicated team is here to ensure your experience is efficient, rewarding, and aligned with your business aspirations.
21. Modifications to Terms and Services Mentorly reserves the right to modify these Terms and the Services offered at any time. Changes will reflect advancements in technology, changes in the law, or updates to our internal policies. We will provide at least 30 days’ notice for any changes that materially affect your use of the Services, either through email or a prominent notice on our platform. This ensures you have sufficient time to review and understand the implications of the changes. If you disagree with the updates, you have the option to discontinue using our services before the changes take effect.
22. Termination and Suspension You have the freedom to stop using our Services at any time. Mentorly may also terminate or suspend your access to the Services if:
- You breach these Terms or any applicable laws.
- It is necessary to comply with legal requirements or enforce our policies.
- Your actions risk harm to Mentorly, our users, or the public.
- We decide to cease offering the Services globally or in your specific region due to business considerations.
If your account is terminated, we will provide you with notice and an opportunity to retrieve any content you have stored on our platform, where applicable.
23. Indemnification You agree to indemnify and hold harmless Mentorly and its affiliates, officers, agents, and employees from any claim or demand made by any third party due to or arising out of your use of the Services, violation of these Terms, or infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity.
24. Limitation of Liability To the maximum extent permitted by law, Mentorly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Services;
- Any conduct or content of any third party on the Services;
- Unauthorized access, use, or alteration of your transmissions or content, even if Mentorly has been advised of the possibility of such damages.
25. Legal Compliance You agree to comply with all local, state, national, and international laws and regulations applicable to your use of the Services, including privacy laws, intellectual property laws, and export control regulations.
26. Changes to Terms We may update these Terms periodically to reflect changes in our practices, market conditions, or changes in the legal or regulatory landscape. If we make material changes, we will notify you by the email address associated with your account or by posting a notice on our site. The updated Terms will be effective as soon as they are accessible.
27. Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of Queensland, Australia, without regard to its conflict of law provisions.
28. Severability If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
29. No Waiver Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
30. Contact Information If you have any questions about these Terms, please contact us at support@mentorly.com. Our dedicated support team is available to ensure that your experience with Mentorly is positive and productive.

Mentorly User Agreement and Liability Waiver

1. Acceptance of Terms By using Mentorly’s services, you acknowledge and agree to the terms outlined in this User Agreement and Liability Waiver. This agreement is part of your broader legal relationship with Mentorly, encompassing our Terms of Use and Privacy Policy.

2. Nature of AI-driven Services You understand that Mentorly provides AI-driven business mentoring services that are based on complex algorithms and data which may not be entirely accurate or applicable to your specific situation. You agree that the use of Mentorly is at your own risk.

3. No Substitute for Professional Advice The advice provided by Mentorly’s AI-driven mentors is for informational purposes only and should not be considered a substitute for professional advice from qualified experts. You are solely responsible for verifying the accuracy and applicability of any advice received in relation to your specific circumstances.

4. Limitation of Liability You agree that Mentorly, its affiliates, officers, employees, agents, and successors will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:

Your use of or inability to use the services;
Unauthorized access to or alteration of your transmissions or data;
Statements or conduct of any third party on the service;
Any other matter relating to the services.

5. Assumption of Risk You expressly acknowledge and agree that the risks of using Mentorly’s services are substantially borne by you. Mentorly cannot and does not guarantee specific outcomes from using its services.

6. Indemnification You agree to indemnify and hold harmless Mentorly from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of Mentorly, your violation of this Agreement, or your violation of any rights of another.

7. Accuracy of AI-generated Content Mentorly does not guarantee the accuracy, completeness, or usefulness of any information provided by its AI-driven mentors and does not adopt nor endorse, nor is it responsible for, the accuracy or reliability of any opinion, advice, or statement made.

8. No Guarantee of Service Availability Mentorly does not guarantee continuous, uninterrupted or secure access to its services, and operation of the website may be interfered with by numerous factors outside of our control.

9. Release from Claims By agreeing to this policy, you release Mentorly from any and all claims, demands, and damages of every kind and nature, known and unknown, arising out of or in any way connected with disputes between you and other users or third parties.

10. Governing Law and Dispute Resolution This agreement shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions. Any disputes arising from this agreement shall be resolved through binding arbitration in accordance with the arbitration agreement outlined in our Terms of Use.

11. Acknowledgement By continuing to use Mentorly, you acknowledge that you have read, understood, and agree to be bound by this User Agreement and Liability Waiver.

12. Modification of Terms Mentorly reserves the right to modify this User Agreement and Liability Waiver at any time. Changes will take effect immediately upon their posting on the website. Your continued use of the services after any such changes shall constitute your consent to such changes. You agree to periodically review the most current version of this Agreement as posted on the website.

13. Severability If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

14. Entire Agreement This Agreement, together with the Terms of Use and Privacy Policy, constitutes the entire agreement between you and Mentorly regarding the use of the Mentorly services. This Agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Mentorly.

15. No Waiver The failure of Mentorly to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver of any provision of this Agreement will be effective only if in writing and signed by Mentorly.

16. Headings The section titles in this Agreement are for convenience only and have no legal or contractual effect.

17. Notifications Mentorly may provide notifications, whether such notifications

are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by Mentorly in our sole discretion. Mentorly reserves the right to determine the form and means of providing notifications to our users, provided that you may opt out of certain means of notification as described in this Agreement and our Privacy Policy.

18. Electronic Contracting and Notices Your affirmative act of using Mentorly’s services constitutes your electronic signature to this Agreement and your consent to enter into agreements with us electronically.

19. Amendments Mentorly reserves the right to amend this Agreement at any time by posting a revised version on our site. The revised version will be effective at the time we post it. If the revised version includes a substantial change, we will provide you with 30 days’ notice prior to the change taking effect by posting a notice on our website or sending you a notification.

20. Survival All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

21. Reporting Violations You agree to report any violations of this Agreement by other users or third parties by contacting Mentorly’s support team. Your reports are essential for maintaining the integrity and security of the Mentorly services.

22. Contact Information For any questions or concerns regarding this User Agreement and Liability Waiver, or any issues related to the services provided by Mentorly, please contact us at support@mentorly.com. Our team is committed to addressing your concerns and providing you with comprehensive support.

Thank you for choosing Mentorly as your partner in navigating the complexities of business through AI-driven mentoring. By agreeing to this User Agreement and Liability Waiver, you acknowledge your understanding of the limitations and risks associated with our services and your agreement to proceed on that basis. We look forward to supporting your business growth and development in the most secure and effective manner possible.

Mentorly